Issues with my Razer Electra V2 USB | Razer Insider
Skip to main content

Issues with my Razer Electra V2 USB

  • May 19, 2019
  • 6 replies
  • 4 views
F
Hi there, I have an Razer Electra headset and today it stoped working all of a sudden. I have read some Articles about the Problem but nothing was really helping. M< problem is that the Headset would sop working sometimes and a simple replugging would fix the Problem but today it did the same thing and after I plugged it in the only thing I would get was Windows saying that the USB device wasn't recognized. If tried about everything that came to mind but nothing worked. I hope that somebody can help me. Fuersterrr
      This topic has been closed for replies.

      6 Replies

      R
      • Razer.RedPanda
      • Guardian of the Forest
      • May 20, 2019
      Hi there! Have you tried using another PC to see if the same issue persists? Let me know.
      F
      • Fuersterrr
      • Author
      • May 21, 2019
      Razer.RedPanda
      Hi there! Have you tried using another PC to see if the same issue persists? Let me know.
      Yes I have tried it on other devices but I have the same Problem there.
      R
      • Razer.RedPanda
      • Guardian of the Forest
      • May 21, 2019
      Thanks for the reply. Please send over the serial number of your Electra V2 USB through PM. I'll assist you from there.
      F
      • Fuersterrr
      • Author
      • May 23, 2019
      Razer.RedPanda
      Thanks for the reply. Please send over the serial number of your Electra V2 USB through PM. I'll assist you from there.
      Where do Ifind the serial number?
      R
      • Rodrigold
      • May 23, 2019
      I'm having the same problem. This is my second razer electra, they replaced me the first one because of this problem, i think that there is some problem with the USB
      R
      • Razer.RedPanda
      • Guardian of the Forest
      • May 26, 2019
      Fuersterrr
      Where do Ifind the serial number?
      You can find the serial number underneath the left earpad.
      Rodrigold
      I'm having the same problem. This is my second razer electra, they replaced me the first one because of this problem, i think that there is some problem with the USB
      Hi there! Please PM me the serial number of your Electra V2 USB. I'll pick it up from there.
      CookiesCookie settingsAccessibility statement