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Razer Phone 2 Random

  • May 27, 2019
  • 3 replies
  • 9 views
Q
I'll get a random and very loud popping sound from the speakers completely randomly. It'll sometimes happen when I increase the volume, loading up a game, watching a YouTube video, I cannot reproduce the pop sound on demand and it only happens rarely maybe once every couple days. The loudness of the pop seems to be tied to the volume percentage. I've read many Amazon reviews as well as XDA posts on this phone and there have been several reports of this problem dating over a year ago with no solutions. So I've finally decided to post here on the official Razer community board hoping for some answers. Hopefully from the devs. Thanks
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • May 28, 2019
    Please update to the latest version of Android PIE if you haven't already. Otherwise, I'll need your phone's serial number and build version so I can look into other possible fixes. Do send all that to me via PM.
    Q
    Thank you for your reply Razer.Craziel I sent you a PM with the requested information. I have attempted to click on the update button in settings of the phone and it says I am up-to-date. Please see below links for other posts about this very same issue. Also if you look through the Amazon.com reviews for the RP2 there are a handful of reviews that state they are also experiencing popping sounds. Thank you. https://forum.xda-developers.com/razer-phone-2/help/snap-sound-coming-speakers-t3859556 https://www.reddit.com/r/razerphone/comments/9rpkc2/weird_popping_sound_after_new_update_on_rp2/
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • May 29, 2019
      QUARTZMahoganybit947
      Thank you for your reply Razer.Craziel I sent you a PM with the requested information. I have attempted to click on the update button in settings of the phone and it says I am up-to-date. Please see below links for other posts about this very same issue. Also if you look through the Amazon.com reviews for the RP2 there are a handful of reviews that state they are also experiencing popping sounds. Thank you. https://forum.xda-developers.com/razer-phone-2/help/snap-sound-coming-speakers-t3859556 https://www.reddit.com/r/razerphone/comments/9rpkc2/weird_popping_sound_after_new_update_on_rp2/
      Will get to your PM in a bit :wink_:
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