Blade pro 17 (2017) charging issue. | Razer Insider
Skip to main content

Blade pro 17 (2017) charging issue.

  • June 22, 2019
  • 3 replies
  • 25 views
G
Hi guys, I bought recently a Blade pro 17 with 32gb ram, gtx 1080 and 4k touch screen. I'm having a problem when i use the full power of the laptop, like playing games on ultra settings, the changer doesn't work at this situation, it is stops to charge in every 5 seconds and starts again like the charger is not supplying the necessary energy to the laptop. I saw the charger specifications and it is 250w, is 250w charger sufficient to this laptop? ( This is the most powerful charger sold by razer and it came with this laptop) Or this could be only a problem in my charger? I can't play any games in ultra setting because of this. Thanks for all help.
This topic has been closed for replies.

3 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • June 23, 2019
Hi there! Can you share a short video of this issue so we can take a closer look?
G
Sure, here are those shorts videos, you can see the keyboard lights blinking because it is stopping to charge, and after some seconds starts again in a loop playing in 4k in ultra settings. https://photos.app.goo.gl/ren1u1od3b4sqks99 , https://photos.app.goo.gl/nWt7eYWEwECCNBgA9
R
  • Razer.RedPanda
  • Guardian of the Forest
  • June 24, 2019
Thanks for the videos. Please send over the serial number of your Blade through PM. I'll assist you from there.
CookiesCookie settingsAccessibility statement