Razer Kiyo focus not working after update. | Razer Insider
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Razer Kiyo focus not working after update.

W
Good day, Purchased a Razer Kiyo, worked great. Razer Synapse decides to update, and not I cannot adjust my Kiyo's focus in either the windows camera app, or OBS. Windows driver info Driver Provider:Razer Inc Driver Date:1/2/2017 Driver Version: 6.2.9200.16442
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    6 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • January 28, 2019
    Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.
    T
    • Tweak365
    • 4 replies
    • January 31, 2019
    Razer.RedPanda
    Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.
    I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.
    T
    • Tweak365
    • 4 replies
    • January 31, 2019
    Tweak365
    I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.
    T
    • Tweak365
    • 4 replies
    • January 31, 2019
    Also with the ring light on as bright as it will go and the room very well lit this is the image quality i get. I have checked for updates and like I mentioned above have tried re-installing the software multiple times. Extremely disappointed in the list of issues on day 1 i'm having...
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • January 31, 2019
    Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.
    T
    • Tweak365
    • 4 replies
    • February 1, 2019
    Razer.RedPanda
    Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.
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