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K key getting randomly stuck

  • June 6, 2019
  • 1 reply
  • 2 views
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I use a Razer Ornata Chroma, and after a random number of clicks, my K key seems to be stuck. It started to be more frequent. Please help me, it's a brand new keyboard. I bought the keyboard at a Polish shop with electronics named "Media Expert".
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • June 8, 2019
    Do you get the same results with or without Synapse and is the key physically stuck? If so, I highly recommend that you reach out to Media Expert and get a replacement. Send me a PM with the serial number of your keyboard if otherwise.
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