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BSOD while using visualizer

E
When playing music and using the visualizer in Synapse 3 it will play for a few songs but eventually crashes with a bsod. It says WiseTDIFw64.sys failed when it crashes. Anyone have issues with this? Windows 10 btw.
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5 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • July 8, 2019
Hello there! Was this working properly before? Also, have you tried to do a reinstallation of Synapse? If you haven't yet, please do and let me know how it goes.
E
  • ewtonc339
  • Author
  • 2 replies
  • July 9, 2019
Razer.RedPanda
Hello there! Was this working properly before? Also, have you tried to do a reinstallation of Synapse? If you haven't yet, please do and let me know how it goes.
I upgraded to the huntsman elite keyboard the other day. So it’s been like this from day 1. I also have a razer mouse, mouse pad and headset. The headset doesn’t work on synapse 3 so I have synapse 2 installed for that. I’ll try reinstalling.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • July 9, 2019
Thanks for the reply. Let me know how it goes.
E
  • ewtonc339
  • Author
  • 2 replies
  • July 13, 2019
After uninstalling and reinstalling I tested it for a couple of days and it still happens.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • July 13, 2019
Thanks for the update. Please PM me the build number of Synapse. Let's continue there.
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