Razer Death Adder Elite Mouse lights on but not working | Razer Insider
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Razer Death Adder Elite Mouse lights on but not working

T
Just got myself a DA Elite mouse and it connects, works fine for about 15 minutes, and then stops moving on the screen. The lights are still on and cycling so it has power. I don't know what to do to fix this. I just installed the Synapse program and can uninstall and reinstall, so I will do that shortly. Any other advice? I hope this thing doesn't have hardware failure out the box.
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3 Replies

R
Can you send me the serial number of your Razer DeathAdder Elite through PM? Kindly include the link of this thread on your message. Let's continue from there.
T
  • trelam88
  • Author
  • 1 reply
  • March 8, 2019
My serial number is **************. I called Razor and got a case started. I literally just got this in the mail today so I am working through software, cleaning, and other technical issues. :) I also have switched with USB port it is plugged into to see if that helps.
R
I removed the serial number from your post for security purposes. I sent you a PM instead so we can continue from there. Please check your Inbox.
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