Surfaces missing in calibration tab
Hi all, first post here, I really hope someone can help 'cause I can't seem to find a solution of this problem anywhere.
In short: i came back to playing videogames after a week or so and when I did I noticed that my synapse (latest version) no longer shows any of my pre-configured surfaces, nor I have the chance to make new ones.
It even says "To experience an higher level of precision, add a pre-configured Razer surface profile or calibrate your own", but I can't calibrate anything since the tab is basically empty (there is just the lift-off range thingy).
Is it because of some update? It doesn't look like many people experienced this issue...
My mouse is a DeathAdder Elite, bought a couple of months ago.
Thank you for your help
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Got same problem! Surface options just dissapeared somewhere, and in "Calibration" tab i can only choose level of lift-off sensor.
1 person likes this
same here also!
SylarMike
Hi all, first post here, I really hope someone can help 'cause I can't seem to find a solution of this problem anywhere. In short: i came back to playing videogames after a week or so and when I did I noticed that my synapse (latest version) no longer shows any of my pre-configured surfaces, nor I have the chance to make new ones. It even says "To experience an higher level of precision, add a pre-configured Razer surface profile or calibrate your own", but I can't calibrate anything since the tab is basically empty (there is just the lift-off range thingy). Is it because of some update? It doesn't look like many people experienced this issue... My mouse is a DeathAdder Elite, bought a couple of months ago. Thank you for your help
deadwishjkee
Got same problem! Surface options just dissapeared somewhere, and in "Calibration" tab i can only choose level of lift-off sensor.
FredCos22
I also have the problem
Simon_1974Hey there guys! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes. -Moving this thread to the Support Forum.
same here also!
well after contacting with razer support i tried everything they told me to do,we end by what kind of windows version i have lol which by the way i already told
Razer.RedPanda
Hey there guys! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes. -Moving this thread to the Support Forum.
Simon_1974Just to make sure we're on the same page, are you still having the issue? Can you PM me the case number? Please include the link to this thread as a reference.
well after contacting with razer support i tried everything they told me to do,we end by what kind of windows version i have lol which by the way i already told
Saied-Azizia-NuaimGood to know it helped. Let me know if you need further assistance.
thanks man worked for me
Saied-Azizia-Nuaimwhat did work for you? Reinstalling?? Please help, without this feature my aim doesnt feel good
thanks man worked for me
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