razer id account

last year i started my account with razer, on saturday i wanted to change my email address to the one that i always use and it said a account already exists with the email im trying to change it to, i forgot i had even signed up for a razer id account, it must have been a long time ago, so i deleted the old account and the email said it would take 24 hours for the account to be deleted, here we are 4 business days later and when i try to change my email its still saying the other account still exists, yet when i try and login to that account it says it has been deleted...ive tried contacting razer support and its like trying to talk to a wall..i never get to talk to anyone. does anyone have a clue as to what i can do to fix this issue Thank you