Razer cortex dont count my hours dm | Razer Insider
Skip to main content

Razer cortex dont count my hours dm

F
First that happen with Genshin Impact, one day just stop taking the hours in the game and never counted the hours again with the same game, then with Roblox, League of legends and other games, every day I have to install a new game to count the hours and I don't have a very good pc for install all the list of game permited, I need help please all my group gets the hours and i cant do anything!! :(

Can someone help me pls with my Razer cortex?

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    3 Replies

    A
    • AnipR15
    • Insider
    • 110 replies
    • April 18, 2021
    Fonbort
    First that happen with Genshin Impact, one day just stop taking the hours in the game and never counted the hours again with the same game, then with Roblox, League of legends and other games, every day I have to install a new game to count the hours and I don't have a very good pc for install all the list of game permited, I need help please all my group gets the hours and i cant do anything!! :slightly_sad:
    Is it for the Squad Reward event?
    Asus ROG Strix B460F-Gaming Motherboard | Intel Core i5-10600K | XPG Spectrix D41 DDR4 24GB RAM(8GB*3) | Geforce GTX1650 OC GDDR6 | Razer Cynosa Chroma | Razer Basilisk V2 | Razer Kraken X | Razer Seirin Mini | Razer Emote Display | Razer Kiyo | Asus ROG Phone 5 --------------------------------------------------------------------------------------------------------------------------------------- Support Me By Subscribe to My Channel on Youtube Gaming Activision ID : AnipR15#5084320 | PUBG PC & Call Of Duty Content Creator | Admin of TheDeer E-Sport | ESL Play Trusted Player
    F
    • Fonbort
    • Author
    • 1 reply
    • April 18, 2021
    AnipR15
    Is it for the Squad Reward event?
    yes
    A
    • Anonymous
    • 0 replies
    • April 19, 2021
    Fonbort
    First that happen with Genshin Impact, one day just stop taking the hours in the game and never counted the hours again with the same game, then with Roblox, League of legends and other games, every day I have to install a new game to count the hours and I don't have a very good pc for install all the list of game permited, I need help please all my group gets the hours and i cant do anything!! :slightly_sad:
    Hey there! We apologize for the inconvenience this issue has caused you. I'm Michelle from the Razer Cortex Technical Support Team. I will be happy to assist you with your issue. Before we start could you please kindly provide us with your Cortex logs for us to further investigate this issue? I will PM you a guide on how to collect and share your Cortex logs if you need my assistance. We also provide a Gameplay Time Troubleshooting for our users to quickly find a resolution when they encounter a gameplay time issue. You also can go there and try to find a resolution. We'll be looking forward to your reply soon. Best regards, Michelle Chang Razer Cortex Team
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings