Exclusives and Slowest Shipping On Planet | Razer Insider
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Exclusives and Slowest Shipping On Planet

  • April 30, 2019
  • 2 replies
  • 4 views
tdc01
Decided on the Cynosa Chroma Pro because of the underglow. Order shipped next day and now showing over a week to arrive as they are shipping directly from HK. I attempted to upgrade the shipping, but apparently, it is too late to make any changes. This is the problem with exclusives. If I had thought it would actually take over a week to ship a keyboard, I would have gone elsewhere. I realize I could have selected upgraded shipping when placing the order, but I expected like most retailers, they overestimate the time. Well, they do not. Every other retailer has no issue getting the product to the customer within a day or two. I will remember this and just not order an exclusive next time, and may just refuse this shipment. Customer service was of no help, as expected. I am aware I chose the shipping time, this is more of a warning to others, Razer has the slowest shipping I have ever seen.
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    2 Replies

    tdc01
    • tdc01
    • Author
    • May 2, 2019
    So, Razer offered a 15% code on my next order, which I declined as I will not place another order with this sad excuse for shipping. Meanwhile, the package is still in Taiwan, where it has been for 2 days. Considering returning the Razer gear I have purchased in the last week (Firefly, lancehead, and this package of base station chroma and cynosa pro) and going with the Corsair. I am trying to keep all my RGB the same brand under the same software.
    tdc01
    • tdc01
    • Author
    • May 4, 2019
    Thankfully, FedEx was quicker than originally anticipated, and I am typing this response on the Cynosa Pro. Love the Chroma, gonna take a little getting used to the keys!
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