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Razer Nari Ultimate Not Working

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My Razer Nari Ultimate headphones are not working. I hav me tried everything a quick google search could tell me. After playing a game for about 2-3 hours my headphones died, so I played them up let them stay off, and went back to my game. After some time passing maybe a hour or so I go to turn my headphones back on only to notice that the blue light is flashing and they are not STAYING connected to my computer. I tried the repairing software / pairing software online but nothing is making it fix. I deleted Razer Synapse also to see if that’s helped, and reinstalled it. Nothing is helping. At this point I am unite frustrated as they are in great shape.
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10 Replies

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  • najeeslays
  • Author
  • 3 replies
  • January 3, 2023
Update, I re did all the steps. The provided softwares recovered my dongle, and repaired the headset and dongle connection. Had me working perfectly fine for about 4seconds of watching a YT video only for it to create the same issu…
M
Same issue, And I am using the headset on linux, so can't pair/unpair the utility is windows only. Don't have windows host to use the fix the issue. 1. Razer Synapse: Always black screen 2. Razer Nari Ultimate: Keeps Disconnecting 3. Razer tararus PRo: No onboard mempory so can't configure on linux. 4. Razer NAga Pro: Batter drains really fast I think the only product working properly is Razer blackwidow pro. All products bought together within last 3 months. And i thought logitech keyboard/mouse were bad, atleast they work.
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  • najeeslays
  • Author
  • 3 replies
  • January 3, 2023
This is insane. I hope razer support see's this
A
Same problem over here, I hope razer support can fix it
V
I've got the same problem too, it's constantly disconnecting and switching to THX Spatial - Synapse.
O
  • obenrader
  • Insider Mini
  • 1 reply
  • January 3, 2023
Same problem, i have the headphones for a year and since yesterday the dongle keeps reconnecting and i cannot use them. I tried repairing and reinstalling software and nothing . The worst part is that they dont work on usb cable without the dongle and the quality on 3.5mm jack is bs without software :) I have a pair of hyperx cloud core for 7 years and they work perfectly and this mf razer dies after 1 year. Never gonna buy anything from razer again :)
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VioletRYBsolonetwork800
I've got the same problem too, it's constantly disconnecting and switching to THX Spatial - Synapse.
Now my headset won't even connect to my pc and I can't try to pair it with the USB. Using the jack doesn't work either.
M
Their hardware isnt tested properly the software is broken as well, and i am out of return timer so can't even return the items. Guess I am stuck with broken hardware for a while.
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  • RAZMA420
  • 1 reply
  • January 16, 2023
same issue here.
D
Same issue here, keeps connecting and disconnecting over and over again. Hopefully Razer support sees this and fixes the issue.

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