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WIRELESS CHARGER

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I purchased the RAZER PHONE 2 WIRELESS CHARGER from the RAZER website in Taiwan, but the card was not available in the customs. They said that I need to submit the detailed specifications of the RAZER PHONE 2 WIRELESS CHARGER, including the specification of the frequency of use of the equipment and the output power. But I can't get these messages from anywhere. Does anyone know? Please help me. :frown_:
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    3 Replies

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    • parac1oXX
    • Insider Mini
    • 53 replies
    • September 25, 2019
    hi there, ok im not really sure what they need from you, but maybe this helps? : apart from that they include the original RP2 power adapter with the wireless charger. which i assume you posess?
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    DRIFT_IT
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    • DRIFT_IT
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    Saiyan-Rox
    Vanguard
    • Saiyan-Rox
    • Super Saiyan Mod
    • 375 replies
    • September 26, 2019
    Hey @DaffodilQUARTZgreat034 I'm gonna ask a support rep to reach out to you....this is extremely odd and I'm not sure what we can do :S
    Razer.Caziel
    1 person likes this
    • Razer.Caziel
      Razer.Caziel
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 26, 2019
    DaffodilQUARTZgreat034
    I purchased the RAZER PHONE 2 WIRELESS CHARGER from the RAZER website in Taiwan, but the card was not available in the customs. They said that I need to submit the detailed specifications of the RAZER PHONE 2 WIRELESS CHARGER, including the specification of the frequency of use of the equipment and the output power. But I can't get these messages from anywhere. Does anyone know? Please help me. :frown_:
    There shouldn't be a need for you to give all that to the Customs. Please PM me your order number so I can get this sorted out for you.
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