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Razer Synapse and Nari

P
I just got my new razer nari in, but it's the weirdest thing -- I can't get the mic to work. When I press the button to turn the mic on, in Synapse it shows as being off. And when I turn the mic off, it switches to on in Synapse. This happens even if I turn the switch in Synapse on and off -- The mic itself turns on and off in the opposite direction. How do I fix this? I've already tried rebooting and reinstalling Synapse several times.
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    3 Replies

    ShroniX
    • ShroniX
    • Insider Mini
    • 4 replies
    • December 26, 2018
    Have you tried without synapse?
    P
    ShroniX
    Have you tried without synapse?
    I have, the mic doesn't register.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 3, 2019
    @pulseDesirezone639 This could easily be a faulty switch. Can you send me a PM with the serial number of your Razer Nari so I can validate the model and warranty status?
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