Mastercard payment failed but debited | Razer Insider
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Mastercard payment failed but debited

  • January 12, 2019
  • 5 replies
  • 12 views

trying to purchase 10$ for premium in ro mobile then after reloading and got confirmation with the bank that i got charged 10$ razer website says payment failed wth?! fix asap already made a ticket bout this still no response
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5 Replies

i got the same problem too.. pleaseee reply ASAP RAZER

RestInPepperoni
Chargeback/ file a fraud report with your bank if they dont reply

one of the faqs said the bank may hold the payment for a few days so im holding on to that n gving them a week hopefully my account gets credited this week

  • Guardian of the Forest
  • January 13, 2019
Hi guys! If you haven't already, try reaching out to Razer Gold Support using this link. If you already have, please PM me the ticket number so I can follow up on it.

already sent you my ticket number