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problem with my huntsman mini

  • January 22, 2021
  • 1 reply
  • 3 views
C
hey so i got my huntsman mini mercury yesterday and there is a problem with the O key and . key when i press them they dont work all the time i need help what can i do ?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 24, 2021
    Do you get the same results with and without Synapse? If so, given that this is happening right out of the box, we're highly likely dealing with a switch issue. Have you tried using another cable to test? In any case, please send me the serial number so we can try to update the firmware of the keyboard. *Thread locked to curb the conversation to PMs.
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