Invalid Promo Code claimed using Razer Silver | Razer Insider
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Invalid Promo Code claimed using Razer Silver

  • June 10, 2019
  • 5 replies
  • 9 views

kennethyha
Razer support replied extremely slow and not helping and it has been another 4 days. Anyone experienced this? Razer support please reply asap, the promo code I own has expiry date. I posted this here because it has been another 4 days since the initial report and I haven't receive any reply. The last reply given was " Let us forward the redemption error to our team to check on this." Thanks.
This topic has been closed for replies.

5 Replies

  • Guardian of the Forest
  • June 10, 2019
HI there! Can you send over the case number over to me through PM so I can take a look?

kennethyha
  • Author
  • Insider
  • June 11, 2019
Hi, it has been fixed yesterday. Thanks! However I cant track my order as it shows invalid password. I tried to use the order number but it says invalid order number. Please help!

Razer.Caziel
  • I am the Lightbringer
  • June 11, 2019
You know the drill bud. Send me your order number via PM so I can help you out.

kennethyha
  • Author
  • Insider
  • June 12, 2019
Hi, Razer Support replied me a while ago thanks!

Razer.Caziel
  • I am the Lightbringer
  • June 12, 2019
kennethyha
Hi, Razer Support replied me a while ago thanks!
Thanks for keeping me in the loop. I hope all goes well. Cheers!