Razer hammerhead bt not charging | Razer Insider
Skip to main content

Razer hammerhead bt not charging

  • June 24, 2019
  • 4 replies
  • 3 views

I just bought my Razer hammerhead bt one week ago and todow i was trying to charging but the red lights never turned on. The percentage of the battery is 20%, it doesnt increases. I need help.
This topic has been closed for replies.

4 Replies

PT.Singer
Vanguard
  • Jedi Master
  • June 25, 2019
Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?

  • Author
  • June 25, 2019
PT.Singer
Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?
Yes i tried with another micro USB cable and it doesn't work. :/

PT.Singer
Vanguard
  • Jedi Master
  • June 25, 2019
Ok, in that case, hang tight. One of the support team like @Razer.Caziel will see this and can help you. But it will be good for them to see that you've tried another cable.

Razer.Caziel
  • I am the Lightbringer
  • June 26, 2019
@PT.Singer Thanks for the mention.
jorge9422
Yes i tried with another micro USB cable and it doesn't work. :/
Send me a PM with the serial number of your Hammerhead BT so I can get you squared away.