Core V2 triggers blue screen of death | Razer Insider
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Core V2 triggers blue screen of death

  • January 16, 2019
  • 5 replies
  • 19 views
S
I've been using it fine until last month with RTX2080 installed in core V2, and suddenly it started crashing my computer nonstop whenever I plug it in. Any solutions been found to issues similar to this?
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5 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • January 20, 2019
Hi there! Have you tried to do a clean uninstall of Synapse? If not yet, please do and let me know how it goes.
S
  • shahn90
  • Author
  • January 20, 2019
Razer.RedPanda
Hi there! Have you tried to do a clean uninstall of Synapse? If not yet, please do and let me know how it goes.
Hi, Yes I have and only way for it to work is at booting, If i don't plug in any other razer products. (I have Keyboard, mouse, headphone, and the headphone stand). could you please have a look at this bug? thanks.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • January 22, 2019
Thanks for the reply. Can you share the error code that comes up? Or maybe a screenshot of the issue?
S
  • shahn90
  • Author
  • January 23, 2019
Sure, since it's the blue screen of death: STOP CODE: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED FAILED ITEM: ks.sys I'm using: - Razer blade 15" 2017 edition - Core V2 - RTX 2080 - Razer Base Station Chroma - Razer BlackWidow Ultimate 2016 - Razer DeathAdder Chroma - Razer Adaro Wireless. I have to unplug everything for the computer not to crash.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • January 24, 2019
Thanks for the reply. Have you tried updating drivers? Also, which devices are connected to the Core and to the Blade? Let me know through PM.
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