Blackwidow Elite and DisplayLink + Mac
Hi All, first post here. I'm having issues with my Macbook Pro (Mid 2020, Catalina 10.15.7 corporate policy/controlled) + Lenovo USB-C Displaylink dock and my Blackwidow Elite. In general I understand Synapse doesn't work and that's fine...the main issue is that when my computer suspends (which I can't prevent) the keyboard goes to sleep and does not wake the machine up. If I wake up the machine with a keystroke from the machine keyboard or mouse click, it comes back, and sometimes the Elite lights up other times it doesn't, but the very first key I press on the Elite repeatedly spams until I press another key and that begins to spam. The only issue I have at the moment is to unplug and replug in the keyboard which brings it right back. I also use this with an Alienware PC, but end up using it at much greater length 90% Mac vs 10% PC.
I contacted support - they advised me to connect it directly to the Mac, but the MBP is USB-C and the keyboard is not. Also, that's another inconvenience. They informed me that since it's working ok on the Alienware then there is nothing wrong with my keyboard and I informed them that it's a keyboard, I need to plug it in and just have it work, and also that if it doesn't it's going right back. Thoughts? I'd consider buying a new dock if I was sure that would fix it. Firmware on dock has been updated early 2020 and I have latest displaylink drivers.
Hope someone out there can help, thank you.
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.