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Mouse & keyboard problem.

  • November 8, 2021
  • 6 replies
  • 2388 views
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Peace! Ich habe 2 Probleme. Tastatur Razer BlackWidow V3 Pro Wireless. Hier habe ich das Problem dass die Tastatur sich nach einem PC Neustart nicht von alleine verbindet. Bzw muss ich denn USB Adapter aus & wieder einstecken. Das Komische ist das dieser Fehler nicht immer auftritt. Jedoch zu 95%.. Es kann aber auch passieren das die Tastatur nach einem PC Neustart doch Funktioniert jedoch nach 10 Minuten einfach die Verbindung verliert. Somit muss ich denn Adapter quasi wieder aus & wieder einstecken. & dann klappt es bis zum nächsten Neustart. Ich habe die Tastatur an 1 Laptop & weiteren PC getestet. (selbes Problem) Hat jemand hierfür eine Lösung? Im Kabelbetrieb Funktioniert die Tastatur ohne Probleme. Maus Basilisk Ultimate mit Ladestation Kurz & Knapp.. die Ladestation erkennt zu 95% die Maus nicht & kann Sie somit nicht laden.. Muss Sie immer Kabelgebunden aufladen. LG, Pascal.
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    6 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7035 replies
    • November 8, 2021
    With BW V3 Pro - do you have the newest FW installed? If not, try upgrading firmware: https://mysupport.razer.com/app/answers/detail/a_id/4728 With Basilisk Ultimate - try cleaning the pogo pins on charging dock and pins on the mouse with isopropyl alcohol (IPA). Also be sure, that dock is connected diretly to motherboard and not via USB hub, check if the cable is plugged in properly to the dock, because it's going very tight and deep into dock.
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    1 person likes this
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      firstBrightMarooncove587
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    Hey, thanks for your help! The keyboard problem was not fixed with the firmware update. I cleaned the mouse contacts and it works.
    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7035 replies
    • November 10, 2021
    firstBrightMarooncove587
    Hey, thanks for your help! The keyboard problem was not fixed with the firmware update. I cleaned the mouse contacts and it works.
    Great, I assume that keyboard is connected directly into USB port in motherboard, and not via USB hub? You can also try upgrading BIOS on your laptop/PC and update motherboard chipset drivers in Windows.
    Sye_The-Vie
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    2 people like this
    • Sye_The-Vie
      Sye_The-Vie
    • F
      firstBrightMarooncove587
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    Hey! Mainboard is up to date. (1903 - ROG MAXIMUS XI HERO) I Upgrade my Chipset driver and give later Feedback. Greetings, Pascal.
    F
    Peace! The update did not work.Same problem. Something is strange. After updating the firmware of the keyboard, the lighting has problems. It starts to flicker and my "NUM" goes on, off, on, off. All of this only happens when I use you wirelessly.
    L
    • leehyesup
    • 1 reply
    • November 20, 2021
    Hi guys I have a problem: i can not turn on logo lighting on BlackWidow V3 Green Quart. Please tell me why and how to fix it. Many thank
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