Backwidow V4 Pro - Command dial issue with zoom/unzoom | Razer Insider
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Backwidow V4 Pro - Command dial issue with zoom/unzoom

  • September 4, 2023
  • 5 replies
  • 317 views

Hello,

I just got the brand new blackwidow V4 Pro some days ago, everything looks fine except the command dial.

When i turn it to the right, it zooms on the page correctly but when i turn it to the left, nothing is happening, i can’t unzoom, i have to go in the page/app settings to make it back normal.

Tried to go into synapse but we can’t control the command dial so it’s not an issue from there. Using French version (AZERTY).

Any help over this please ?

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5 Replies

sniper_72
  • Insider Mini
  • 2 replies
  • September 5, 2023

I have the same issue  hopefully it will be fixed in the next update 🤞 


  • Insider Mini
  • 2 replies
  • September 8, 2023

it works, but when you turn off the software, which makes it useless, because without the software the keyboard is just a "lamp"


  • Author
  • Insider Mini
  • 2 replies
  • September 8, 2023

I really hope they will fix this cause i use it only for this ><


  • Insider Mini
  • 1 reply
  • November 21, 2023

For me the whole zoom function does not work. I tried many different programs and apps but the dial does nothing when set to windows-zoom mode. Is there some setting to change in the used programs or any other way to make this work?


  • Author
  • Insider Mini
  • 2 replies
  • January 21, 2025

1 year and half later, still the same issue…
At this point, Razer you are mocking us hard. Unbelievable to not have this fixed. Gonna ask a refund or something, what a joke for real.

How hard is it to have your keyboards functions that we pay so damn high to not even work with the own program for it !!!


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