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WMI provider host high resource use because of GameManagerService

Rarok
Hello, sorry if this isn't the place to report this but to be honest I don't know what to do. In the last days I've been troubles with my computer. Today I checked and it says that WMI Provider Host if using a ton of CPU time from my computer. I checked and it seems that there is something related to GameManagerService and the smss.exe I'm going to add some screenshots to explain the issue. The only changes in my computer in the last week have been some windows updates (not may update yet) and I've been trying the android emulators Nox and Bluestacks.
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    5 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • May 29, 2019
    Good job for isolating the issue. The Game Manager Service is responsible for maintaining a list of all games installed on your PC. It helps in determining when a game is launched/shut down, so that Synapse can switch your device/chroma profiles based on the active game/app. I normally ask for logs when things like high CPU usage are raised but your case appears to be a curveball. Try disabling Synapse from running in the background from boot then check for any sort of change. If CPU usage is still high, you might want to run an anti-malware. Otherwise, send me a PM so we can do more troubleshooting.
    Rarok
    • Rarok
    • Author
    • 2 replies
    • May 30, 2019
    Disabling Synapse from boot fixes the excesive CPU use but that way chroma the keyboard and mouse just do a a color loop.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • May 31, 2019
    That's a good sign. This means we don't have to deal with malware or corrupted system files. Please send me a PM with your Synapse 3 logs so I can further isolate the cause of the excessive CPU usage when Synapse is active.
    P
    didnt see that post ! same problem ! when i close synapse everything is normal!
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • June 1, 2019
    Psyhomantis
    didnt see that post ! same problem ! when i close synapse everything is normal!
    Send me your Synapse logs via PM so I can help you troubleshoot.
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