Product rma course authentication problem | Razer Insider
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Product rma course authentication problem

  • November 3, 2020
  • 1 reply
  • 2 views
R
I cut the line for product certification, shredded the barcode, and sent the picture, but the laser service asked me to send the picture again to show the product code. But I threw away the trash together yesterday, is there any other way? Can't I get the product rma?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • November 6, 2020
    R4chelr6
    I cut the line for product certification, shredded the barcode, and sent the picture, but the laser service asked me to send the picture again to show the product code.
    What do you mean by this? I'd appreciate it if you can send photos, if not, a short clip detailing the issues, so I can better understand the situation. *Locking the thread to curb the conversation to PMs.
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