Windows 10 Laptop not recognizing Blackshark V2X at all

When I plugged in my Blackshark V2X via the audio jack(without the splitter) into my Windows laptop literally nothing happened. The mic doesn't work, and I can listen to audio through the realtek audio channel thing. How can I get my laptop to recognize the mic and headphones as separate things like all my other audio devices? For example, when I plugged in my USBc earbuds for the first time it said "setting up this device" and later something like "this device has been set up" and I could switch between realtek and the usbc audios when I click the sound icon in the taskbar. How do I get that to happen with the headphones? Any help would be appreciated :)