Keyboard backlighting won't stay off when display turned off! | Razer Insider
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Keyboard backlighting won't stay off when display turned off!


Brians.
Hello. With every other computer I've ever owned, when you turn the display off the keyboard backlighting also goes off - and stays off - until it's reawakened. However, with my new Razer Blade Stealth when I turn off the display - either using a designated button or any one of a number of programs, the keyboard backlighting won't stay off - after a few minutes it's back on again. It's driving me MAD! Can anyone suggest something, please?
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5 Replies

  • Guardian of the Forest
  • 2054 replies
  • May 17, 2019
Hi there. Which Razer Blade Stealth version do you have? Do you have Razer peripherals connected to your RBS? Let me know.

Brians.
  • Author
  • Insider Mini
  • 3 replies
  • May 18, 2019
Razer.RedPanda
Hi there. Which Razer Blade Stealth version do you have? Do you have Razer peripherals connected to your RBS? Let me know.
Hello. Thank you for your reply. I have the Razer Blade Stealth 13 2019 graphics model. I have no peripherals connected at all.

  • Guardian of the Forest
  • 2054 replies
  • May 18, 2019
Thanks for getting back to me. Have you tried doing a reinstall of Synapse? If you haven't, please do. Also, make sure that your Windows System is up to date. Let me know how it goes.

Brians.
  • Author
  • Insider Mini
  • 3 replies
  • May 23, 2019
Hello. Sorry for the delay. I not only reinstalled Synapse but I actually did a complete reinstall of Windows 10 first - which took a while. Unfortunately, no luck. I still have the same issue.

  • Guardian of the Forest
  • 2054 replies
  • May 26, 2019
Thanks for the update. Please send over the build number of Synapse to me through PM as well as the link to this thread. I'll assist you from there.

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