All Things Software | Razer Insider

All Things Software

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1727 Threads

IndigoWebIVORYthink152
IndigoWebIVORYthink152Insider Mini
asked in Razer Gold & Silver

pending valorant points

i bought some valorant points, and i’m waiting almost one hour to get them, they dont send me the code, and i dont know if thats normal

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IndigoWebIVORYthink152
5 months ago
MysticMaroonbusbyte824
MysticMaroonbusbyte824Insider Mini
asked in Razer Gold & Silver

No access to autenticator and backup codes

Good afternoon!! My present is to ask for help with my razer account since I linked my account with a phone number that I no longer have access to and recently recharged money in my razer wallet to recharge a game and it asks me for 2-step verification and I don't have the number for the code to reach me and I don't have the backup codes since I didn't save them correctly and I lost the image that contained the codes... I need help because I want to access my account to be able to withdraw the money that I currently have in my account. Please can I help you to verify that it is my account and to be able to help you recover access to my account in order to change the phone number and update my information and continue using this wonderful page

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MysticMaroonbusbyte824
5 months ago
T
TheEngineer13Insider Mini
posted in Razer Chroma

Bug with changing chroma styles in profiles

Hello,I made a three profiles in chroma studio, then I assignated it to my mouse profiles as ADVANCES EFFECTS, BUT it doesnt work. If i set mouse profile 1 to chroma profile 1 - its okej, but when Im trying to set mouse profile 2 to chroma profile 2 - its still chroma profile 1. Nothing chaged. However Quick Effects works fine.

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T
6 months ago
M
mariiiuwuInsider Mini
asked in Razer Gold & Silver

Gift to someone in another country

Today I want to give someone a Genshin welkin moon but I’m afraid of their account getting banned if I log in the official site because they are from another country, so I want to try and do it with razer gold but I’m not sure if I should pay it in my currency or theirsCan someone help me out?

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M
6 months ago
S
sarpbattleInsider Mini
posted in Razer Gold & Silver

gold coin

Hello sir I have a problem I reload Razer gold coin my payment succesful but not reload my account please help me please clear my pending request my transaction I'd number0129N40U2E8EB4FD7B8BD

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S
6 months ago
C
coolVioletRYBPEARL339Insider Mini
asked in Razer Gold & Silver

can i transfer razer gold balance to usdt

Razer gold to usdt 

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C
6 months ago
C
coolVioletRYBPEARL339Insider Mini
asked in Razer Gold & Silver

razer gold to usdt

can i transfer razer gold balance to usdt

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C
6 months ago
SHRONY10
SHRONY10Insider Mini
asked in Razer Gold & Silver

Valorant Point restock

How many days does it take for valorant points to restock?

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SHRONY10
6 months ago
HS.GIOFF
HS.GIOFFInsider Mini
asked in Razer Gold & Silver

SU PEDIDO FUE FALLIDO

Hola buenas! cuando canjeo un producto de razer silver se me devuelve los silver y me llega un mensaje que mi pedido fue cancelado o fallido , ayuda no puedo canjear mi razer silver!

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HS.GIOFF
6 months ago
M
moreywindyInsider Mini
asked in Razer Gold & Silver

Why hasn't my Resident Evil key ?

According to your announcement, I should have received my first purchase of key.And I bought Resident Evil 7 Gold Edition & Village Gold Edition twice.Why did I get refunds for two Key purchases? I should have received a CDKEY for my first game purchase.I got first purchase successful.I need this back. 

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M
5 months ago
Q
QUANTUMASOULInsider Mini
asked in Razer Gold & Silver

I just wonder what's the standard judging who should get refund or key?

Someone got the CDKEYs（Resident Evil 7 Gold Edition & Village Gold Edition） in equal quantity to how many times they purchased. However, why did I only buy one but get refund? Please replace it with CDKEY.

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Q
5 months ago
worldBlackBeanfirst611
worldBlackBeanfirst611Insider Mini
asked in Razer Gold & Silver

how to earn silver

Anyone tell me

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worldBlackBeanfirst611
5 months ago
F
fayelfriskInsider Mini
asked in Razer Gold & Silver

GIVE me the code or my money

My “Resident Evil 7 Gold Edition & Village Gold Edition” steam key was canceled and a Warning message came. The game Resident Evil 7 and 8 that I purchased from your website yesterday have been disqualified to play. My order information is attached. The contact information on your official website cannot be used normally, I am very disappointed now, please give me a solution or arrange a refund as soon as possibleIt has been almost 40 hours and I have not received a single official reply from you. Your stupid customer support requires category selection, which it doesn't, and your after-sales service is a mess. If it worked, I wouldn't bother to post here.The relevant documents are enclosed. 

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F
6 months ago
bitMagentaALEXANDRITE912
bitMagentaALEXANDRITE912Insider Mini
asked in Razer Gold & Silver

razer silver promo code is not working

When I use promo code there is no error, even an invalid code error message there is nothing.

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bitMagentaALEXANDRITE912
6 months ago
N
NoziphoInsider Mini
posted in Razer Gold & Silver

You sent me an email to submit the screenshot of my transaction

 

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N
6 months ago
frontOrangeYellow577
frontOrangeYellow577Insider Mini
asked in Razer Gold & Silver

PS Voucher always sold out

Hi, allready buy topup razer gold 600000 because i wanna buy PS voucher, but until now its always SOLD OUT, how can i take back my money from razer gold ?? please help me

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frontOrangeYellow577
5 months ago
F
FramiJhamesInsider Mini
asked in Razer Chroma

customize the RGB lighting through the Synapse software

I recently purchased the Razer BlackWidow 2019 keyboard and was looking to customize the RGB lighting through the Synapse software. However, when attempting to download Synapse, the Razer download screen remained on my desktop for an extended period of time without any progress. While it appeared in my task manager, the download failed to open or complete. I am unsure of how to proceed. Can you suggest any solutions or troubleshooting steps?

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F
6 months ago
Alsrroum
AlsrroumInsider
asked in Razer Gold & Silver

Season 11 silver team

Hello.I'm looking a member to join my team. Availability to make the hours at clock reset. Mandatory 4h by day at clock reset.Please DM at discord: Alsrroum#0365 Cheers, Als.

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Alsrroum
6 months ago
G
GrimmrVaengrInsider Mini
posted in Razer Gold & Silver

RazerGold PENDING even after deduction in my Bank Account

SOLVED

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G
5 months ago
A
Anonymous
posted in Razer Gold & Silver

failed pin

Pin reload

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A
6 months ago
PaleCarminebitONYX634
PaleCarminebitONYX634Insider Mini
asked in Razer Gold & Silver

Where did the steam wallet promotion go?

Just topped up 50 on razer gold just to realise it is gone, will it be returning soon?

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PaleCarminebitONYX634
6 months ago
Kal0sha1
Kal0sha1Insider Mini
asked in Razer Gold & Silver

Reload My Razer Gold

I want to ask that when I load the account with Razer Gold coins through my MasterCard, will the MasterCard information be saved inside the account?“I wanted to ship to a friend of mine through my MasterCard, and I want an answer to this question. If she is saving, how can I delete her information at the same time?”

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Kal0sha1
6 months ago
L
LeandrobetInsider Mini
asked in Razer Gold & Silver

Doubt about gift card usa

Hello friends, if I buy a razer usa gift card can I use it in an account configured in others($) region? thanks for your help

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L
5 months ago
PEARLfirstMystic102
PEARLfirstMystic102Insider Mini
asked in Razer Gold & Silver

did not receive the product

did not receive the product 

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PEARLfirstMystic102
6 months ago
T
Thomas1kInsider Mini
posted in Razer Gold & Silver

card keep saying failed to reload

My razor physical card says failed to reload 

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T
6 months ago
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