A possible way to fix the "popping" under Windows 11. | Razer Insider
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A possible way to fix the "popping" under Windows 11.


KnuvexDesigns

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I share here my personal insight into the situation and a solution I chose.
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Description of the "popping" problem with the Razer Kraken Ultimate/Kitty Edition headset.

The "popping" issue occurs with the Razer Kraken Ultimate/Kitty Edition headset and is manifested by an unwanted audio interruption and a characteristic "popping" sound. During this problem, the audio stops for a period of about 3 to 4 seconds before resuming normal playback. The accompanying "popping" is both audible and visually perceptible and is indicative of this malfunction.

It is particularly noticeable that the "popping" occurs when the volume of the program/game has been set to a higher level. During this audio interruption, the error message "Error setting features for the provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001" is displayed. This message suggests that an action related to the audio service was not successful.

It is of great importance to emphasize that the solution to the problem lies in the individual adjustment of the volume in each system. Each user should set the volume at an appropriate level to avoid "popping". The "non-THX mode" or the use of audio normalization in the Synapse 3 app could help to further contain the problem when high volume levels are required.

Identifying the volume dependency, observing that the problem occurs in different apps, and using the settings mentioned provide important information for troubleshooting and finding solutions.

Step-by-step guide to fixing the "popping" issue with the Razer Kraken Ultimate/Kitty Edition headset.

If you are experiencing the "popping" issue with the Razer Kraken Ultimate/Kitty Edition headset, which is characterized by an unwanted audio interruption and a characteristic "popping" sound, follow these steps for a possible fix:

Step 1: Identify the problem

Understand that the "popping" problem causes the audio to drop out for 3 to 4 seconds with an audible "pop" sound. This happens primarily at high volume levels.

Step 2: Adjusting the volume

Lower the volume of your program/game to a lower level. Note that the problem mainly occurs at higher volumes.

Step 3: Using audio normalization

Open the Synapse 3 app and look for the "Enhancement" setting or similar.
Find the "Audio Normalization" option and enable it. This setting could help further curb the "popping" problem.

Step 4: Using "Non THX Mode

If the popping problem persists and you want to use high volumes, consider using the "Non THX Mode" if available. This mode might reduce the problem at certain volumes.

Step 5: Observation and test

Observe if the "popping" still occurs after the volume adjustment and setting changes.
Test different volumes, applications and settings to see if the problem has been fixed or still occurs.

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2 Replies

KnuvexDesigns
  • Author
  • Insider Mini
  • 2 replies
  • January 1, 2024

cottonkerricandy

If the above solution didn’t work for you, then you should definitely check THIS post out!  Good luck! ðŸŒˆðŸ¦„


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