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audio devices outputting via Razer Audio Controller

  • July 29, 2022
  • 1 reply
  • 375 views

I'm running Windows 11. I have a pair of Razer Kraken TE headphones connected via their USB Audio Controller dongle (RAC). Have been using it exclusively for many months now. I generally have Windows default audio device set to RAC - Chat, and any primary source (VLC, Plex, Youtube, Games, etc.) set to RAC - Game. This has been working as expected and I get the full functionality of the Game/Chat dial on the RAC dongle. Now I'm trying to use the speakers for the 1st time in quite a while. It doesn't matter what I change the Windows output device to. Speakers - Realtek Audio, Speakers - THX Spatial, even the monitor speaker options, all result in NO sound from the speakers and the Razer headset has the audio still. If I unplug the headphones from the dongle, there is simply no change. Nothing in the Realtek driver app has been changed, and it's relatively bare-bones anyhow. I'm not using Razer Synapse software at all, since neither the dongle nor headphones would work with it installed. I haven't relocated the PC or intentionally changed the speaker's physical setup, but I verified all connections are still tight on the PC rear panel as well as at the Logitech sub where the other speakers connect. I'm probably overlooking something simple that I either changed unknowingly, or an update reverted. I'm just clueless at this point. It just seems like the Windows audio settings have no impact and the device is "stuck" as the Razer dongle.
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Razer.Speedcr0ss
MurbiesWalto
I'm running Windows 11. I have a pair of Razer Kraken TE headphones connected via their USB Audio Controller dongle (RAC). Have been using it exclusively for many months now. I generally have Windows default audio device set to RAC - Chat, and any primary source (VLC, Plex, Youtube, Games, etc.) set to RAC - Game. This has been working as expected and I get the full functionality of the Game/Chat dial on the RAC dongle. Now I'm trying to use the speakers for the 1st time in quite a while. It doesn't matter what I change the Windows output device to. Speakers - Realtek Audio, Speakers - THX Spatial, even the monitor speaker options, all result in NO sound from the speakers and the Razer headset has the audio still. If I unplug the headphones from the dongle, there is simply no change. Nothing in the Realtek driver app has been changed, and it's relatively bare-bones anyhow. I'm not using Razer Synapse software at all, since neither the dongle nor headphones would work with it installed. I haven't relocated the PC or intentionally changed the speaker's physical setup, but I verified all connections are still tight on the PC rear panel as well as at the Logitech sub where the other speakers connect. I'm probably overlooking something simple that I either changed unknowingly, or an update reverted. I'm just clueless at this point. It just seems like the Windows audio settings have no impact and the device is "stuck" as the Razer dongle.
Try running the Windows Sound Troubleshooter and update your Pc's Intel Drivers and OS too and see if that helps.

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