black shark v2 volume knob problem | Razer Insider
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I have a problem with my razer blackshark v2 (RZ04-03230100-R3M1) the volume control. If you turn the volume knob above 80-90%, the volume drops on the contrary, and the balance shifts from the center. In addition, when adjusting the volume knob at high values, a small crack appears. How can I fix it or should I use the warranty

I have same problem. can your headset go to 0 volume using knob? because i cannot. i wonder if it normal. i keep roll the know where it’s crack and now i think it ok. have you update firmware?

I also have the same problem, it is probably to do with a certain model. When I put the knob above 50% the audio starts to shift to the right headphone and when turning it above 80% it makes a static noise. This happens no matter if its plugged into the included usb sound card or analog.

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