Have a read of the following thread



/damaged-activation-code-kraken-x.78350/#post-768014



Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.



Otherwise, wait for one of the RAZER official stuff for further advice~~~



@Razer.Speedcr0ss

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I accidently threw my code out along with the box, so i dont even have a serial number i can give, could i get help too? i can send photos to prove i have the headset....

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OPALawesomeEbony913
Hy! I just bought Razer Kraken X Lite and my activation code card it's damaged, I can see only 3 letters. How can I receive a new one?

Please send me the serial number of your headset via PM, along with the email address linked to your Razer ID.

That way, I can verify its model and check if you are eligible for a code generation request. Also, include a photo of the scratched card. Save it via Google Drive, then paste the shareable link to your message. Let's go from there.

RavenTTV
I accidently threw my code out along with the box, so i dont even have a serial number i can give, could i get help too? i can send photos to prove i have the headset....

Let me check if you are eligible for code generation. Please send me the serial number of your headset via PM, along with the email address connected to your Razer ID. I can use those to verify its model and check if you are eligible for a code generation request. Here is the link on how to get the serial number. Let's continue from there.







I'll lock this thread now.

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