Hi guys! I'm new here and bought my first Razer product, that's Pikachu's Hammerhead edition.
The thing is: I bought it on sale from China and it arrived yesterday. Everything with the package was really exceptional, but I got kinda disappointed with the sound quality, I even downloaded an EQ app on my phone to try making it better. For the lower price and sound quality, I think it might be fake - but I could register its serial number on the warranty without problem, so I'm really confused. Is there any chance that the counterfeit products now have 'legit' serial numbers?
Also, I can't connect the headphone on the Audio app.
If you need, pictures of the product/packaging, I can that them later
Thanks
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