Audio

I got my kraken kitty headphones back in may as a birthday gift, but having some issues as of august. The tip of the mic fell off, as well as audio cutting in and out. Tried to go through warranty support but every time I go through the motions and click to contact support, it takes me back to the beginning page. please help :’)

Hey, can someone please recommend me a gaming headset that has a 2.4 ghz dongle and a 3.5 mm cable that has a removable or retractable mic, priced at $50- $100? 

I recently purchased a pre-owned Razer Kraken headset, and I've encountered an audio issue where the left channel seems to be coming from the right side. When I test the right side, it functions correctly, but when I test the left side, the sound isn't exclusively on the left; it's somewhat distorted. I've attempted to adjust the balance settings in Windows, but unfortunately, this hasn't resolved the issue. Any suggestions on how to address this problem would be greatly appreciated.

My Razer True Wireless 2nd Gen. Right earbud is automatically turning off every 5 mins even though the earbuds is fully charge. How can i fix this or anyone encounter this kind of problem

Dear team RazerIm using Razer Hammerhead True Wireless 2021 version.When I paring with my Laptop (ASUS TUF A15 FX506) its connected but cannot detected as sound output and input in my Laptop so I cannot use my hammerhead to my PC right now. Thanks for give me some advice later. 

Hi , I recently bought razer barracuda x 2022 headset and I cant hear footsteps in cs go well enough. Do u  guyz have any settings to get better sound in cs go?  Please help me.Thank u so much.  

Annoying random beeping when trying to use.  Fully charged close to dongle.  Same issue as millions other posted all over internet with no answer or help.

I have had this headset for a only a few months at this point and I am very disappointed that my Razer products keep breaking. I’ve tried all of the support methods they recommend, in which case my fully charged headset will not output noise and doesn’t connect to my devices. It responds when I turn it on, but it doesn’t output the successful pair tone.It will continue to flash blue until I turn it off again.I’ve tried pairing it to other USB-C ports to see if that was the issue, and nothing helped. Please let me know how to resolve this issue, the headset was working perfectly before this and I’m starting to think that Razer products just break like this..

Hi!! my razer seiren mini microphone doesn’t show up in the software and i tryed everything in the support video how am i going to fix that? ^^”

Hello  why can’t I change volume with the volume wheel on my headset while playing gamewhen I am out the game it works  headset hyperspeed blackshark for pc thx Pieter

Hi,I bought Razer Kraken x lite headphones, there is no activation code in the box, and if I enter the serial number on the website, it says that the Surraund application is not available for this model, what should I do? 

Hi, I just bought my razer barracuda x headphones and I tried to call my friend but she can’t hear me. Is there a built in microphone on the headphones or do I really need to use the detachable microphone for me to answer calls even outside

i cant find the output device can someone help me get it 

I’m trying to get my kraken kitty’s v1 to sync with music and make the lights follow along to the songs but I don’t remember how it happened and it was really cool. Can someone help please

Can anyone tell me how i can tweak the mic settings because whenever I game using the  headset, sometimes my voice is not detected by the mic making the comms ingame pretty bad...or is there another solution  that doesnt require the usage of razer synapse 3

Estuve buscando por por todos lados auriculares Razer que sean 7.1 y que sean compatibles para consola, en mi caso PS5 y no encuentro me han dicho que solo son compatibles con PC , por favor quitenme la duda. o si los hay, cuáles son ? Porque tengo todo Razer en ps5 y solo me faltan los auriculares Muchas gracias y disculpen la molestia. 

So I have buy the razer hammerhead true wireless X in 1 week. I just want to know how do I reset the headset on the default factory?

Had to remove earmuffs to get the serial number to register my headset in order to get the activation code. Getting them back on is a hassle. Why can’t you just put the code in the box or the serial number somewhere where you can read it? Probably the first and last Razer product I bought. Making your customer jump through such stupid hoops isn’t a good business practice.  

Выключились в один момент, перестали включаться, заряд не берут, всю ночь провисели на зарядке, что делать 

Dear Razer community,I have problem with my Razer Nari Ultimate and my Razer Kraken V3 Pro.So yesterday Razer Synapse installed an Update (Midgame by the way, wtf Razer) and since then there are connection Problems with the dongle of my Razer Nari Ultimate. The PC losses complete connection to the dongle. When I plug it into another USB Port i get back connection but as soon as I start to play a sound the same issue occurs. So I thought the dongle may got damaged, so I pulled my old Kraken V3 Ort from the basement but the exact same issue occurs with that headset too, so I figured it must have something to do with Synapse, maybe an untested Update or something like that. I already just the dongle recovery tool (with the newest version) so what else can I try?

There are plenty of good headphones on this website, but I just want newer quartz headphones so I can use the kitty ears on them or something. Now don’t get me wrong, I still think the original quartz kitty headphones are great, but I would like to have the newest kraken headphones also in quartz. So like, what happened to quartz?

Fiz a compra do  THX Spatial Audio no valor de R$ R$ 29,90 e me cobraram R$ 116,17 

I recently purchased the Razer Arctis headset, The audio periodically cuts out during games and sometimes sounds distorted. It's quite frustrating, especially in competitive matches. I'm not sure if this is a software or hardware issue. Has anyone else experienced similar problems?

Llevo meses con este problema, resulta que sin yo mover el cable, los cascos se desconectan solos, durante unos segundos. Me gustaría darle una solución a esto ya que los cascos son nuevos.

Hi, I am having problems with my razer nari ultimate dongle. It started a few weeks after I got it, more than  a year ago.My headset disconnects after restarting/turning on pc, but i usually could connect it back with the recovery tool, however It does not work anymoreAlso tried to update the dongle, but it keeps failingWould be glad for any help whatsoever Thanks in advance