I have had it for about a year. The headset has worked fine and still does but I never received a dongle. Didn't think this was an issue until I realized razer synapse wont recognize my headset without it. I naively looked for other solutions and ignored/forgot the issue all together. Is there 1. any way to use my headset with razer synapse without the dongle or 2. a way for me to get a dongle