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Possible replacement or known issue


my headset snapped overtime in 2 places (both visable weak points) and only the wire is holding it together but based on how badly they are i was wondering if thier was a known quality problem with them and much or even how to get a replacement just for the band piece the ear parts themselves are find As well as the mic

 

EDIT:

its 
Product: Razer Kraken X – Multi-Platform Wired Gaming Headset - NASA Packaging

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