Problem solved: No sound after muting Razer headphones in Windows 11 when connected via 2.4GHz dongle and extension cable (no reconnection required).dongle) | Razer Insider
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Problem solved: No sound after muting Razer headphones in Windows 11 when connected via 2.4GHz dongle and extension cable (no reconnection required).dongle)

  • February 16, 2026
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sicari1o

Hey everyone,

I want to share a fix for a really annoying issue with the Razer Barracuda X on Windows 11.

🔴 The problem

When using the 2.4GHz USB adapter via the included extension cable:

 

  • You mute audio in Windows (keyboard key or volume slider)
  • You unmute it
  • Sound does NOT return
  • The only fix seems to be unplugging and replugging the dongle

Direct connection to the motherboard sometimes works fine. Drivers, BIOS updates, Windows updates — none of that fixes it.


What this is NOT

  • Not a USB selective suspend issue
  • Not a power saving issue
  • Not a faulty dongle
  • Not a driver corruption

The USB device stays connected.
The issue is Windows not properly restoring the USB audio endpoint after mute/unmute.


The actual fix

You need to force Windows to keep the audio endpoint in active state.

Step 1 — Add DeviceState = 1

  • Open regedit
  • Go to:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render
  • Find your Barracuda device (check inside each {GUID} → Properties until you see the device name)
  • Inside the Properties key, create:
  • DWORD (32-bit)
  • Name: DeviceState
  • Value: 1

🟢 The actual fix

You need to force Windows to keep the audio endpoint in active state.

 

Step 1 — Add DeviceState = 1

  1. Open regedit
  2. Go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render
  1. Find your Barracuda device (check inside each {GUID} → Properties until you see the device name)
  2. Inside the Properties key, create:
DWORD (32-bit)Name: DeviceStateValue: 1

Reboot PC.

 

Step 2 (Recommended) — Disable Audio Offload

Go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio

Create:

DWORD (32-bit)Name: DisableAudioOffloadValue: 1

Reboot again.

 

🛠 Optional: One-click fix (.bat file)

You can automate it with this script (run as Administrator):

u/echo offnet session >nul 2>&1if %errorlevel% neq 0 (    echo Run as Administrator!    pause    exit)for /f "tokens=*" %%G in ('reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render"') do (    reg add "%%G\Properties" /v DeviceState /t REG_DWORD /d 1 /f >nul 2>&1)reg add "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio" ^/v DisableAudioOffload /t REG_DWORD /d 1 /f >nul 2>&1echo Done. Reboot required.pause

 

🧠 Why this works

Windows 11 (especially 24H2 / 25H2 builds) sometimes fails to properly recreate the USB audio endpoint after mute/unmute.

This forces the device to stay in an active render state and prevents endpoint reset issues.

Hope this saves someone from endlessly replugging their dongle 🙃
It fixed the issue completely for me.