Razer barracuda wireless microphone not working

Hello, I have had the Razer Barracuda headphones for about a couple months now, but I cannot figure out how to use the wireless microphone. I have tried everything (including updating the headphones), and still cannot use the microphone. Whenever I try to configure the microphone, the only sound that is recognized is when I click the mute button, but not any audio from the microphone itself. It is almost as if the headset doesn’t recognize the microphone. Any suggestions would be greatly appreciated.