So I just bought this headset and love it but it started powering off on its own so i went to update firmware and for the life of me i cant do it. There are reddit posts on the topic. I ended up getting the advanced replacement and now have the same issues with that one. Is there a trick to doing it? i follow the steps and when i get to the part where u gotta disconnect and reconnect it fails after about 4 min. Any suggestions on how to get this PoS to work??
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