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Razer nari ultimate


Hi guys I just got my Razer nari ultimate 4 days a go and it has. Crackle when audio is played, I did completely remove razer software and reg files, and it temporarily fixed the problem, but it's came back, I think it has something to do wiry the thx? Is there anyway to fix it permanently? I love razer as a brand have have loads of razer products, the headphones apart from that are amazing, I hope I can get this fixed as I really don't want to return and go with a different company for audio
Cheers
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