Razer synapse | Razer Insider

Razer synapse


For some reason, my razer Kraken X is not appearing on the razer synapse software. This is actually my second Kraken X as the first developed this really annoying crackling noise after a couple of weeks. But for whatever reason, it just won't come up. I have tried to manually sink it and it appears on the chrome devices page but not on the actual software. Does anyone know what I could try to solve this issue?
Thanks

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2 Replies

Ok, thanks. Is it possible to get an adapter to USB?
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Any 3.5mm mini-jack headset will not appear in Synapse, because it cannot pass any data to the PC. Only USB headsets can do it, so they're recognisable by Synapse software.