[SUPPORT VIDEO] Troubleshoot and Resolve Headset Microphone Issues | Razer Insider

[SUPPORT VIDEO] Troubleshoot and Resolve Headset Microphone Issues

dekades
Userlevel 7


This video will show you how to troubleshoot and fix headset microphone issues from a Razer headset. A Razer headset microphone malfunction can be caused by one or more following: an improperly attached mic, the mic is too close to the mouth, incorrect audio port connections and settings, wireless interference, software issues, or faulty audio drivers.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support pages on addressing headset mic issues:

How to troubleshoot a Razer headset microphone that is not working, unresponsive, or not picking up sound
How to troubleshoot a headset microphone that is too sensitive
How to troubleshoot headset mic quality issues (distorted, muffled, static, or buzzing)

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Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.
Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
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17 Replies

S
these guides hv been rlly helpful! nice 1 razer
K
Awesome tutorial
Maximusisback
Rank
Userlevel 7
Great tutorial! and also universal for the most part 🙂
JulianKapa
Userlevel 7
Dekades

Please note that any damages caused by upgrading or modifying the Razer Blade are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Huh? This one isn't about the Blade 😛
AlphaTay
Userlevel 7
so can you hear me now?
Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
pitermac
Really helpful
SylvanasMage
Userlevel 7
Good vid guys, keep em coming!
L
Thanks for sharing
B
Userlevel 7
Really helpful! Thanks team Green!
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Natachat90
Rank
Userlevel 7
Hello friends,

A new perfect troubleshooting tutorial for our Razer headset.

Thanks Razer Support.

The music is catchy, it makes you want to dance. ^ _ ^
My Tweeter channel @Natachat2077 for exchange good tips, contests, product tests and participatory marketing.My hobbies: Cooking and Salsa.I love sci-fi video games, expert in Mass Effect trilogy, Cyberpunk 2077 and Star Citizen since 2013. SC Referral code: STAR-6M2N-HNK3The future is great, Please Doctor Who pick me up with the Tardis. ^ _ ^
B
Userlevel 7
this is actually helpful
Kenserky
Userlevel 7
Keep feeding us with useful tips.
My bad for english mistakes but i try my best.
FaezzulFarhan
Userlevel 7
Very helpful video ! Keep it up
[Razer Gears] Headphone : Kraken 2019 Keyboard: BlackWidow Elite | BlackWidow V3 Pro Mouse: Mamba Elite | Basilisk Ultimate Base Station: V2 Chroma Mat: Goliathus Extended Chroma
Surf
Rank
Userlevel 7
Hm, i see a lot of posts about ppl complaining when they recharge gold. They seem to not get it time or something like that, i think there might be a video about this out there already, but if its not, i think that could be a good topic for the next support video.
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JETventureBurntUmber522
Userlevel 7
Nice video! Really helpful 🙂
aiyionman
Userlevel 7
Another one in the books! Nice one Razer Team!
R
Great tutorial, as always!
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