Controller app on the original Xbox not working | Razer Insider

Controller app on the original Xbox not working

  • 28 February 2022
  • 3 replies
  • 21 views

There is a problem with the controller app on the original Xbox One. When I click into dead zones in the controller application, it asks me to update it and then stays at 0%. Has this happened to anyone else? Would be happy with the azar echatspin solution.

Thanks in advance.

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3 Replies

Userlevel 7
I appreciate your input. Were you able to contact the place where you bought the keyboard? If it's from Razer Store (razer.com), please submit a case or send me a PM so I can help you initiate an investigation or warranty claim.
The controller's batteries are weak, or the Xbox One Rechargeable Battery Pack needs recharging. If the controller's batteries are weak, you may experience only partial functionality, such as vibration not working. This partial functionality is by design to stretch the remaining battery life. The controller may have enough power to turn back on briefly, but until the batteries are replaced, it won't stay on for long. Another wireless device (such as a laptop, microwave oven, cordless phone, or wireless router) is interfering with the wireless controller's connection to the console. Metallic objects (such as metal dividers, shelves, or doors of an entertainment center) positioned between the console and the wireless controller are causing interference with the controller's connection to the console. Eight wireless controllers are already connected, and you're trying to connect an additional wireless controller. Your Xbox One hardware is malfunctioning.
Userlevel 7
PatrickEganlandria
There is a problem with the controller app on the original Xbox One. When I click into dead zones in the controller application, it asks me to update it and then stays at 0%. Has this happened to anyone else? Would be happy with the solution.

Thanks in advance.


Did you try restarting the Razer Controller Setup for Xbox? Try to uninstall and reinstall the app and see if it helps. Otherwise, send me a PM including a video showing the issue. I'll wait for your follow-up.