So there is an INSANE issue for these controllers that can be considered a design flaw. There is something known as "intrinsic deadzone" on these controllers is about 15%-20% from what I have seen online. It doesn't matter whether or not it is adjusted in-game, the firmware takes over and makes the deadzone 15%-20% or higher depending on the game deadzone settings. An example of this would be if you set the deadzone to 5%, it would be overridden by the firmware and sets it to 15%-20%. If you set it to 25%, it would be 25%. The easiest solution for this would be to allow a software deadzone control. Another one could be a firmware update. Here are some videos/forums filled with people having this issue. CHECK EDIT 2!
This is honestly a shame because other than that, this controller is definitely the best on the market right now if this wasn't an issue. I will be sticking to my Wolverine Ultimate for now until this gets fixed.
Edit: There is another more detailed video on this issue. It is in Japanese but he has a more advanced testing methodology.
Edit 2: as of 12/3/2021 THIS ISSUE HAS BEEN FIXED! ALL U NEED TO DO IS GO TO THE RAZER APP AND CONFIGURE THE DEADZONE OPTION AND UPDATE YOUR CONTROLLER TO THE LATEST FIRMWARE!
This is promising. If they add deadzone customization to the controller app - that supersedes a game's deadzone setting, I'd be extremely happy. I'm content with them just giving the deadzone setting back a game's setting. I'm cautiously optimistic. I just bought a v2 Chroma, and I'm hoping they fix this before my return window runs out...
Honestly bro I would return it and get a wolverine ultimate while you can that way atleast you can play without the problem and when and if the issue gets resolved you can send the wolverine back to razer and they will replace it with a chroma because the wolverine is legacy. Just saying it’ll save you that 50 dollars on a inoperative controller and still end up getting it in the long run once it’s fixed and for cheaper
I already have a wolverine haha; I was trying to upgrade to the chroma; but you might be right. I sent a ticket about it, even though I know full well the issue and they basically were like "oh you have a sticky stick? did it come that way?" Acting like it was a hardware issue, rather than a firmware/software issue.
Is this a problem for all gamepads, or are there instances without dead zones?
I'm not sure, when I first started toying with in-game deadzone settings a year or two ago; I already had a Wolverine Ultimate, so I'm not sure if the Elite or other controllers have an intrinsic DZ like the v2 Chroma does. I just know, I can go into training mode on PUBG ; put the DZ to 0 on my Wolverine Ultimate, and my cursor will start drifting on it's own. Do the same on the v2 Chroma and it's completely still. Because I've been playing with low to zero DZ for so long - using the v2 Chroma made my aim less smooth and chunky. Like it feels sticky.
"Got an update from Razer. They stated the deadzone issue is expected for the controller. Didn't refer to it as an issue or a bug. Just that it's expected. Acknowledge that some users want more settings added to the app to customize it. Said they are working on a update to the Razer App but don't have an ETA when the update will be."
Surprised this is marketed as a competitive controller.. having non precise joysticks is very disadvantageous especially in games when precision matters.
So true. I don't know how anyone makes small precision movements with so much Deadzone. But man, if they add DZ to the app and it overrides the games' settings - I'll be so happy. Some games (like Overwatch) don't have a slider for deadzone, and it makes the game unplayable for me.
my deadzones are like 40% i cant even play halo its impossible to aim they better fix it soon or im returning it
Just wanted to piggyback on this. I bought a wolverine ultimate from Amazon a month and a half ago. First one I received was broken from the get-go. Base of the right stick was crooked and unusable. I contacted Razer and they said I need to return it to Amazon for a replacement. I received my 2nd wolverine ultimate in a couple days and it was great. Unfortunately a couple weeks ago, the base of the right thumbstick became unglued/loose and again unusable. This time I contacted Amazon and they said I would have to go through Razer for a replacement this time. Fast forward to now. Razer just contacted me and said they Wolverine Ultimate is now a legacy item and they don't produce it anymore. So my only option for a replacement is the V2 Chroma. If anyone was hoping to switch their Chroma for an Ultimate, you're fresh out of luck. Cross your fingers and pray Razer fixes this dead zone issue because you're probably not gonna get an Ultimate anymore.
im about to find out now there was an update and I also just got my RMA today as well and it had the issue but ididnt know it was an update installing now
Are you trolling bro I don’t see it
The Razer Controller app updated for me when I turned my box on (if you have autoupdate off, you may need to go my games and apps > manage > updates); then when I went in the app, I had to press Y for info and it alerts of a firmware update. Updated the firmware and now I have an option in my profile edit for Deadzone. I'm using a Series X and Wolverine v2 Chroma
Yup I see it bro we are finally out the mud
Thanks for providing update instructions! (I am on PC and no longer have an xbox)
For the moment its just a really expensive paperweight
Check again there is
No im still on firmware 188.8.131.52
And Software 184.108.40.206
Theres was no update for me .. tried reinstalling but nothing has changed
The default deadzone setting is 4/4.
Do I leave it like that or set it to 1?
ayyy its fixed just went from dying for hours straight to 4 wins in one hour