Almost everytime I restart/turn on my PC, Razer Synapse, Cortex, Axon, and THX Spatial Audio sign me out. When I go to put in my password to sign in, I either get a weird error code or it works then signs me back out. I have tried updating, repairing, and uninstalling/reinstalling all of my Razer software but the problem still persists. Every now and then uninstalling/reinstalling all of my Razer software works but it resets all of my equalizers on THX Spatial Audio. I am so sick and tired of dealing with this, please help me.
HELP ME!!!
- Razer Support
- 2388 replies
Hi
Thank you for raising your concern here and I apologize to hear about your experience. Gather the Synapse logs from your PC by following the steps here and use Google Drive to share the files with me through PM so I can forward them to the software team for advanced resolution.
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