Another Amazing Experience with the Razer Support Team | Razer Insider
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Another Amazing Experience with the Razer Support Team

  • 22 June 2022
  • 1 reply
  • 3 views

I just wanted to take the time to recognize the support team at Razer.



I am always blown away with not only Razer products but with the customer support. They helped me look for a replacement power cable that was currently out of stock. I had to pack up and move on very short notice. (1 hour maybe 2) and had lost my cable to my speakers which added a lot more stress since I need my speakers to do some work from home and online courses for my job. Razer's support team was able to relieve that stress and went above and beyond my expectations.



Thank you again!
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Userlevel 7
Carlienorthup
I just wanted to take the time to recognize the support team at Razer.

I am always blown away with not only Razer products but with the customer support. They helped me look for a replacement power cable that was currently out of stock. I had to pack up and move on very short notice. (1 hour maybe 2) and had lost my cable to my speakers which added a lot more stress since I need my speakers to do some work from home and online courses for my job. Razer's support team was able to relieve that stress and went above and beyond my expectations.

Thank you again!


I'm glad to hear that the team turned the unfortunate incident into a pleasant experience. Please send me your case number or email address via PM so I can forward your commentary to the team. Cheers!