huntsman v3 pro mini right shift key does not work very well | Razer Insider
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Question

huntsman v3 pro mini right shift key does not work very well

  • August 9, 2024
  • 5 replies
  • 639 views

hi guys i purchased 2 of these keyboards and both of them have the right shift key issue anyone else having this issue? i gotta tap it twice in order for it to work or use the left shift key

i tried resetting the keyboard that did not work if anyone knows what to do please let me know thanks!

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5 Replies

K3vro
  • Insider Mini
  • 1 reply
  • August 16, 2024

Hi, I'm having the same problem with Ctrl + V, Ctrl + C, and the Shift key for capital letters. It's slow or buggy.


Sometimes, it's just a matter of dust or debris getting stuck under the key. Try cleaning around the key with compressed air or a soft brush. 


  • Author
  • Insider Mini
  • 2 replies
  • September 2, 2024

I resolved the issue by returning it to Best Buy and buying a wooting lol 

 

thanks anyways guys ! 


Also had this issue initially thinking the keyboard was busted. There’s a setting called “Dual Purpose Modifier Keys” that’s enabled by default under the “Customization” menu in Synapse that makes the Shift/Alt/Ctrl keys on the right side of the keyboard function primarily as arrow keys. You’ll need to make a new profile and turn the setting off if you want to disable the feature.

 

IMO this feature violates the principal of least surprise and should be disabled by default. Advertise it as a feature in Synapse if you want people to know it’s a thing but it’s not how a keyboard behaves naturally. Spent 10 minutes trying to figure out why I kept typing my password incorrectly (you can’t see input mistakes like mis-capitalized letters in the Windows login) and narrowed it down to the shift key not working after using another keyboard. I could see this leading to tons of erroneous RMAs on Razer’s side with people thinking the keyboard is physically broken so I imagine they’ll get it fixed eventually.

 


Kibbleshaman
i_own_razer_products wrote:

Also had this issue initially thinking the keyboard was busted. There’s a setting called “Dual Purpose Modifier Keys” that’s enabled by default under the “Customization” menu in Synapse that makes the Shift/Alt/Ctrl keys on the right side of the keyboard function primarily as arrow keys. You’ll need to make a new profile and turn the setting off if you want to disable the feature.

 

IMO this feature violates the principal of least surprise and should be disabled by default. Advertise it as a feature in Synapse if you want people to know it’s a thing but it’s not how a keyboard behaves naturally. Spent 10 minutes trying to figure out why I kept typing my password incorrectly (you can’t see input mistakes like mis-capitalized letters in the Windows login) and narrowed it down to the shift key not working after using another keyboard. I could see this leading to tons of erroneous RMAs on Razer’s side with people thinking the keyboard is physically broken so I imagine they’ll get it fixed eventually.

 

Thanks a million! 

I kept having issues where holding left or right shift and pressing a number or special character wouldn’t work 70% of the time or my typing cursor would skip back at random parts of a sentence I was writing and overwrote itself, but this solved that issue completely! I was ready to throw away my keyboard and go back to Corsair, why tf would they make this default is genuinely beyond me but it feels impractical and goofy at best even if you are gaming on your PC 90% of the time


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