I hate that I bought this keyboard. Razer DeathStalker V2 Pro charging problems | Razer Insider

I hate that I bought this keyboard. Razer DeathStalker V2 Pro charging problems

  • 22 June 2023
  • 5 replies
  • 728 views

I only have about a month with this keyboard, and it's given me nothing but issues. Even after updating its firmware to the latest version as of 6/22/2023, and wiping out clean the Synapse 3 app and reinstalling it, multiple times, the keyboard refuses to charge. No matter what I use, either plugging it into my work machine, my personal gaming rig, or even using my phones charge adapter. I have let it sit overnight, gone to work and come back to the keyboard still nearly at 0% battery.

I've seen multiple other threads here of people complaining about similar issues, and some of them haven't gotten a single reply, so I'm expecting to go through the same,

I just can't believe that I paid over $270 bucks after tax for this keyboard, only to be left in the dust. I was better off buying a cheap alternative. That could've possibly help me a lot better. I'm furious that, to make matters even worse for me, I purchased the keyboard through Amazon, and I'm an overseas customer that lives in the Caribbean, so I can already imagine the absolute lack of support.

Again, I have already tried reinstalling and doing a complete wipe out of the synapse app, and the keyboard's firmware is already at its latest version.,


5 Replies

Hi,

 

yeah, I had this keyboard for almost 8 months now, maybe more..

 

my keyboard also has the 0% charge issue plus my keyboard is randomly shutting down during gameplay etc..

I spent 250 euro for this keyboard and It was not worth it - not able to RMA it either..

currently using a 20euro keyboard.. I’m not going to buy any razer keyboards anymore - bad experience.

 

 

Are you not able to use the keyboard just wired until the issue is fixed? iirc it works perfectly fine through a USB port while wired...

Are you not able to use the keyboard just wired until the issue is fixed? iirc it works perfectly fine through a USB port while wired...

I am having this same issue, and yes it does work while wired but why the heck did we pay all of this money for a nice keyboard if you can’t even use it’s BT or 2.4 capabilities. Very frustrating. 

Lots of issues on my DeathStalker v2 pro.

 

I have the

Keyboard: DeathStalker v2 pro

Mouse: Deathadder v3 pro

Headset: BlackShark v2 pro wireless

All new. Not more than 1 week old.

 

I had read the same somewhere that if there are 2 devices connected, it gives an issue.

so as per this video:

https://www.youtube.com/watch?v=_uoqS_7RQTI

 

I did the same. all my firmware are upto date. No issues with mouse or headphones.

 

keyboard is connected to the mouse dongle and is using a single dongle to connect via Hyperspeed.

 

Although improved,

  • I still keep getting isssues with random unresponsiveness on key press for a few seconds
  • random reconnections. and kind of renders the keyboard unusable. keyboard Flashes white before this happenes
  • Very rarely one keypress equates to multiple keypresses and results ion multiple characters on screen.
  • Continuous keypress doent work at time. especially ingame. e.g. pressing ‘w’ for movement doen’t result in continuous movement

 

 

Really surprised that such a expensive keyboard has such issues!!

If you have found any solution, please do let me know.

 

 

 

 

 

 

kind of expected issues when I see it’s marked “frequently returned” Item when I viewed it on amazon.

I bought a viper v2 pro mice first and looking to get a keyboard from razer too. since it advertised that they support multi devices connecting through single dongle.

The deathstalker v2 pro TKL was at pretty lovely discount when I decided to give it a shot. 

Came in 2 days and the dongle is came death. working with my mice dongle through multi connection but randomly cause my mice to disconnect. Seriously bad because I bought this for FPS game. 

Luckily, I am in U.S. and Razer is able to get me a RMA.

And I got a new looking, sealed one from Razer in about a week. (time wasting already)

everything working but same old issue if I use the multi device connection through a single dongle, so I had to plug both dongles. (imagine your teammate looking at you freeze all the sudden in front of a full squad enemy).

FF are most updated so not mentioned.

and then the battery life, I charged three times having it for just 7 days. 

10% static light and 1 mins off inactivity. I play at most 4 hours a day. 100% charged showing on Synapse every time. and overnight it could drop like 20%+. seriously nowhere near the battery life it claimed to have.

 

Maybe I should just pay a bit more to go for Logitech.

 

 

 

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