I have a problem with authentication | Razer Insider
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I have a problem with authentication

  • September 19, 2020
  • 2 replies
  • 27 views
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The authentication program deleted it from my mobile and I did not find the authentication code and I did not put a mobile number when I want to link the mobile number and it requires me to find the authentication code please help
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    2 Replies

    BlackFireDragon
    Can you be more specific what is the issue becose from your message is hard to say. You try to link auth. app with razer id or something else ?
    If this post help you give a like :stuck_out_tongue_winking_eye:
    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • September 23, 2020
    XEmadx
    The authentication program deleted it from my mobile and I did not find the authentication code and I did not put a mobile number when I want to link the mobile number and it requires me to find the authentication code please help
    Hi XEmadx, You can try any of the following methods:
    • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
    • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
    • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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