I just got my kitty ears & I need help | Razer Insider

I just got my kitty ears & I need help

  • 30 September 2019
  • 5 replies

So, I just purchased my Quartz Kitty Ears for the Kraken. I purchased it from the official Razer online store itself. The problem is I can't seem to register the product online and will needsome help. Any suggestions? Every time I type, it just says invalid product number. If it is the seriel number, it is not written on the ears or the delivery order.

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5 Replies

Userlevel 7
Hey! the Serial number should be on the inside of the headset. Like if you take off the earcups, It should be there. I hope this works out for you.
Hey ,thanks for your help. But, I was referring to the kitty ears clip ons, not the kraken headphones. I've registered those already. Any idea for just the kitty ears?
Userlevel 7
Oh, I am not sure you are able to register kitty ears. Let me check on that for you.

EDIT: So from what I see, When you register a razer product, you register for its limited time warranty that the company gives you with the product. For example, If I was to buy the Huntsman Elite, I would Get a two year limited time warranty. That warranty would activate when I registered my Razer product. Unfortunately, from what I have seen, I do not believe the Kitty ears come with a limited time warranty. Therefor, you trying to register them wont work because there is simply nothing to register.
Ah, I see. Thank you so much!!! :smile_:
Userlevel 7
Happy to help.