Seriously. Software is garbage at this point. It's the #1 2 and 3 reasons why I will never buy another product. Scrap it. Make a new one. Don't let the last project manager touch it.
I find new issues every day and I am actively looking for an opportunity to transition away from the Razer devices because of Synapse and its bugs.
Do not tell me to contact customer support. I did. They all have me collect logs and then just recommend a reinstall. They are useless.
Razer. Abandon Synapse.